Dear ----------------,
Trust and security are part of what makes PayPal the best way to pay and get paid online. Which means we owe it to you to keep your financial information private, as well as give you updates on policy changes.
There haven't been any changes to our Privacy Policy since May 15, but each year we send you a copy of our Privacy Policy just to keep you up to date on our data collection, use and protection practices. (You can also check out our Privacy Policy at any time by clicking the Privacy link at the bottom of any page.)
In the following pages, you'll also find our Annual Error Resolution Notice describing how to report unauthorized transactions or other errors when you use PayPal. For more information, see Section 12 of the PayPal User Agreement.
And last but not least, you'll see some updates to our User Agreement that go into effect November 18, 2014. If you're interested in all the details, take a look at our Policy Updates Page. Here are the highlights:
• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.
• Because PayPal Seller Protection and Buyer Protection policies may vary from country to country, we're adding language to clarify which country's policy applies when a seller makes a sale to a buyer outside of the U.S.
If you use PayPal after the date these changes become effective, we will take that usage as your consent to the changed terms.
Feel free to contact us with questions through the Contact link at the bottom of any page.
Sincerely,
The PayPal Privacy and Compliance Team
