You're now connected to Amazon from Amazon.co.uk
Me: Was my Amazon account closed?
Amazon: Hello, my name is Gagan. I'll be happy to help you. First of all, can you please verify the name on your account?
Before I look at your account, I need to verify that you're the account holder. Can you tell me the name on your account, your e-mail address, and the first line of your billing address, please?
Me: ******, ******, ******
Amazon: Thank you *****.
I do apologise for this situation. I will look into this straight away for you if you could just bear with me a moment?
Me: No problem.
Okay.
Amazon: Thank you
Thank you so much for waiting ******.
It appears your account and order are on hold pending further research. This could be due to incorrect or incomplete billing information, or we may just need further authorisation for an order. You may have already received an email about this.
Me: I haven't received an email.
Amazon: you will receive that in some time.
An Account Specialist will e-mail you within 24 hours regarding your account and order.
Your chat has been idle for 6 minute. I may close this chat after one more minute. If it isn't convenient for you to reply to me at the moment, please contact us again later:
https://www.amazon.co.uk/contact-us
Me: Alright well thanks I guess.
Amazon: you are welcome ******.
Thank you for contacting Amazon .It was pleasure to chat with you . Have a nice day ahead
Me: You too!
Amazon: bye bye *******.
Me: Bye.
Amazon: bye bye
We hope to see you again soon! Please click the "End Chat" link to close this window.
Amazon from Amazon.co.uk has left the conversation.