On my main PC that hosts the internet connection/router, it 95 % of the time says something about me being connected but there is not internet connection.
Is there anyway to fix this?
My main PC's internet also goes down constantly. it's really irritating.
Some service providers charge you a bunch, some are free.
When your internet goes down does it still say it's connected and receiving MBps?
Or does it just cut out entirely.
Why does your mom have to call? All you would need to say is your phone number and they can pull up your account most likely. You don't need personal information for customer support.