Do you connect via a router?
If so please reset the router:
THEN
1. Click the Microsoft Start logo in the bottom left corner of the screen
2. Click All Programs
3. Click Accessories
4. RIGHT-click on Command Prompt
5. Select Run As Administrator
6. In the command window type the following and then hit enter:
ipconfig /flushdns
7. You will see the following confirmation:
If so please reset the router:
- This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
- Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
- If you don’t know the router's default password, you can look it up. HERE
- You also need to reconfigure any security settings you had in place prior to the reset.
- You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.
THEN
1. Click the Microsoft Start logo in the bottom left corner of the screen
2. Click All Programs
3. Click Accessories
4. RIGHT-click on Command Prompt
5. Select Run As Administrator
6. In the command window type the following and then hit enter:
ipconfig /flushdns
7. You will see the following confirmation:
Code:
Do you connect via a router?
If so please reset the router:
[list]
[*]This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
[*]Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
[*]If you don’t know the router's default password, you can look it up. [url="https://www.opendns.com/smb/start/router/"][b]HERE[/b][/url]
[*]You also need to reconfigure any security settings you had in place prior to the reset.
[*]You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.[/list]
[b]THEN[/b]
1. Click the [b]Microsoft Start logo[/b] in the bottom left corner of the screen
2. Click [b]All Programs[/b]
3. Click [b]Accessories[/b]
4. RIGHT-click on [b]Command Prompt[/b]
5. Select [b]Run As Administrator[/b]
6. In the command window type the following and then hit enter:
[b] ipconfig /flushdns[/b]
7. You will see the following confirmation:
[quote]
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.[/quote]