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Password problem

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Spectrum

Onyx user!
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I guess I'll have to post here because I do not have permission to post in private inquiries.

I forgot my current password so I cannot change it.

I would actually like to change it to something I remember.

I tried doing the lost password process but I'm receiving no emails, I've even checked my spam folder, absolutely nothing.

Why am I not receiving any emails from the site?

Little help?
 
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