OK with the last few articles that have been released I personally believe that there should be assigned personnel to post / reply to the articles that give us a negative reputation.
The reason that I recommend a human resources department / public relations department to be implemented is due to the fact that even though people may post stuff on articles like "Forum Korner does not allow stolen items to be sold on our site. It is in our rules that only personal items should be sold...." This statement alone is incriminating the site seeing how the Xbox terms of use state that you are not supposed to sell any of there virtual items with out prior written consent from Microsoft and its affiliates. So that statement may clear the air with uneducated people reading the comment, it incriminates us to the knowledgeable people reading it and could be a deciding factor in an investigation against the site.
I mean with the right spin on the articles and post about Forum Korner we can not only keep some heat off of us, which believe it or not will start rolling on us pretty hard after enough mention of this site. We can also put a spin on it that there are personnel to help users / members protect there accounts from being hacked. And in return we would not only achieve a higher traffic flow, a higher number of active HQ members, a higher donation / upgrade rate but we would also achieve a more positive reputation to the people that read these articles and to the social medium sites that are being effected by the hackings (meaning they will look into the site a whole lot less!!)
Take it as you will im just trying to make sure that the site continues to grow and prosper as a legitimate HQ site instead of gaining the reputation as the spot to go if your looking for your hacked / stolen virtual items.