- Download TDSSKiller and save it to your Desktop.
- Unxip the folder (Right Click > Extract to your Desktop).
- Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
- If an infected file is detected, the default action will be Cure, click on
- If a suspicious file is detected, the default action will be Skip, click on Continue.
- It may ask you to reboot the computer to complete the process. Click on Reboot Now.
- Click the Report button and copy/paste the contents of it into your next reply
Code:
[list]
[*]Download [b][url=http://support.kaspersky.com/downloads/utils/tdsskiller.zip]TDSSKiller[/url][/b] and save it to your Desktop.
[*]Unxip the folder (Right Click > Extract to your Desktop).
[*]Once extracted, open the TDSSKiller folder and doubleclick on [b]TDSSKiller.exe[/b] to run the application, then on [b]Start Scan.[/b]
[*]If an infected file is detected, the default action will be [b]Cure[/b], click on
[*]If a suspicious file is detected, the default action will be [b]Skip[/b], click on [b]Continue.[/b]
[*]It may ask you to reboot the computer to complete the process. Click on [b]Reboot Now[/b].
[*]Click the [b]Report[/b] button and copy/paste the contents of it into your next reply[/list][color=green][i]Note:It will also create a log in the [b]C:\[/b] directory.[/i][/color]