OHH this means someone has either called it in, or tried logging in too many times. I had this problem once, and this is when Doctor got Franchise back. All you have to do is call xbox and tell them your problem, they should fix it almost immediately. They didn't for me, and that is because someone called it in, but if you tried logging in too many times with the wrong password it should not be a problem. Hope this helps you!
OHH this means someone has either called it in, or tried logging in too many times. I had this problem once, and this is when Doctor got Franchise back. All you have to do is call xbox and tell them your problem, they should fix it almost immediately. They didn't for me, and that is because someone called it in, but if you tried logging in too many times with the wrong password it should not be a problem. Hope this helps you!